Linux Hourly Support and Emergency Services

You get our server support only when you really require it. Pay bulk hours with a discount. Discounts for clients with an active Monthly Subscription. Non-refundable. Standard business hours: 9:00-19:00, from Monday through Saturday.

Emergency Server Support

For urgent requests and emergency cases. Support available 24/7/365.

No more than 2 continuous hours (can not be paused/deferred)

Your request will be activated within 15-30 minutes.

Timing starts from the moment when administrator connects to the server.

7 days valid warranty support after your issue is fixed.

Price per incident. Limited to 1 incident!

Higher Priority Support (1 hour)

Urgent requests and emergency cases during 9.00 - 19.00 (UTC+7) hours

1 hour of priority server administration (during Poralix's business hours only).

Timing starts from the moment when administrator connects to the server.

7 days valid warranty support after your issue is fixed.

Unlimited incidents. Unlimited servers (virtual or dedicated)

$59.00 USD / hour.

Linux Server Administration (1 hour)

For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).

Support upon request. No limits on number of servers. No limits on number of tickets.

Validity Period - 180 days

Flexible timing, we do not round time usage.

Statements on hour usage are available in Client Area.

Pay bulk hours with a discount.

$45 USD / hour

Linux Server Administration (2 hours)

For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).

Support upon request. No limits on number of servers. No limits on number of tickets.

Validity Period - 180 days.

Flexible timing, we do not round time usage.

Statements on hour usage are available in Client Area.

Pay bulk hours with a discount.

Save $5 USD NOW.

Linux Server Administration (3 hours)

For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).

Support upon request. No limits on number of servers. No limits on number of tickets.

Validity Period - 180 days.

Flexible timing, we do not round time usage.

Statements on hour usage are available in Client Area.

Save $10 USD NOW.

Linux Server Administration (4 hours)

For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).

Support upon request. No limits on number of servers. No limits on number of tickets.

Validity Period - 180 days.

Flexible timing, we do not round time usage.

Statements on hour usage are available in Client Area.

Save $15 USD now.

Linux Server Administration (5 hours)

For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).

Support upon request. No limits on number of servers. No limits on number of tickets.

Validity Period - 180 days.

Flexible timing, we do not round time usage.

Statements on hour usage are available in Client Area.

Save $20 USD now.

Linux Server Administration (10 hours)

For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).

Support upon request. No limits on number of servers. No limits on number of tickets.

Validity Period - 180 days.

Flexible timing, we do not round time usage.

Statements on hour usage are available in Client Area.

Save $45 USD now.