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 SSH key and from which IP will Poralix staff connect to my server

We will connect from the following IPs: 37.143.10.215, 80.87.200.223, 95.170.88.235,...

 What access will Poralix staff need?

Please make sure you provide all needed login details. For most of the tasks we need super user...

 I've got an email with subject "Ссылка на чек" from you

Since July 2017 when you send a payment to us you may receive an email with fiscal receipts in it...

 Can I add my VAT number to invoices?

Yes, you can specify your VAT number on a profile page under "VAT Number" section. Please note,...

 Response Time and Resolution Time

For support tickets during normal business days, we offer and guarantee an initial response...