Monthly Linux Server Administration and DirectAdmin Support

Poralix's standard business hours: 9:00-19:00, Monday through Saturday, UTC/GMT+7. Servers under monthly subscriptions are monitored by an automation system with a reaction by a human on failures and incidents 24/7/365.

Silver Server Management

With or without DirectAdmin. Unlimited Support Tickets. Unlimited domains.

Includes security hardening, server optimization, abuse handling, monthly kernel, software upgrades, disaster recovery.

Remote DNS support via Web-GUI only, domains only (add/update/delete)

24/7 Server Monitoring.

10 hours ​of support and administrating time.

Support Hours 9 AM - 5 PM

No setup fee.

Activation time 24-48 hours

No obligation, cancel anytime.

Gold Server Management

With or without DirectAdmin. Unlimited Support Tickets. Unlimited domains.

Includes security hardening, server optimization, abuse handling, monthly kernel, software upgrades, disaster recovery, server migration.

Remote DNS support via Web-GUI only, domains only (add/update/delete)

24/7 Server Monitoring.

15 hours ​of support and administrating time.

Support Hours 9 AM - 7 PM

No setup fee.

Activation time 12-24 hours

No obligation, cancel anytime.

Platinum Server Management

With or without Directadmin. Unlimited Support Tickets. Unlimited domains.

Includes security hardening, server optimization, abuse handling, weekly kernel, software upgrades, disaster recovery, server migration.

Remote DNS support of 3x Named, PowerDNS, AtomiaDNS + domains

24/7 Server Monitoring

20 hours ​of support and administrating time.

Support Hours 9 AM - 9 PM

No setup fee.

Activation time 12-24 hours

No obligation, cancel anytime.