Monthly Linux Server Administration and DirectAdmin Support

Poralix's standard business hours: 9:00-19:00, Monday through Saturday, UTC/GMT+7. Servers under monthly subscriptions are monitored by an automation system with a reaction by a human on failures and incidents 24/7/365.

Silver Server Management

With or without DirectAdmin. Unlimited Support Tickets. Unlimited domains.

Includes security hardening, server optimization, abuse handling, monthly kernel, software upgrades, disaster recovery.

Remote DNS support via Web-GUI only, domains only (add/update/delete)

24/7 Server Monitoring.

10 hours ​of support and administrating time.

Support Hours 9 AM - 5 PM

No setup fee.

No obligation, cancel anytime.

Gold Server Management

With or without DirectAdmin. Unlimited Support Tickets. Unlimited domains.

Includes security hardening, server optimization, abuse handling, monthly kernel, software upgrades, disaster recovery, server migration.

Remote DNS support via Web-GUI only, domains only (add/update/delete)

24/7 Server Monitoring.

15 hours ​of support and administrating time.

Support Hours 9 AM - 7 PM

No setup fee.

No obligation, cancel anytime.

Platinum Server Management

With or without Directadmin. Unlimited Support Tickets. Unlimited domains.

Includes security hardening, server optimization, abuse handling, weekly kernel, software upgrades, disaster recovery, server migration.

Remote DNS support of 3x Named, PowerDNS, AtomiaDNS + domains

24/7 Server Monitoring

20 hours ​of support and administrating time.

Support Hours 9 AM - 9 PM

No setup fee.

No obligation, cancel anytime.

Startup Server Management (DA)

Valid for Linux servers with DirectAdmin and less than 100 domains.

Includes security hardening, server optimization, abuse handling, monthly kernel, software upgrades, disaster recovery.

Remote DNS support in CloudFlare DNS only

24/7 Server Monitoring.

5 hours ​of support and administrating time.

Support Hours 9 AM - 5 PM

Setup fee $20 USD (one time).

No obligation, cancel anytime.