Linux Hourly Support and Emergency Services
You get our server support only when you really require it. Pay bulk hours with a discount. Discounts for clients with an active Monthly Subscription. Non-refundable. Standard business hours: 9:00-19:00, from Monday through Saturday.
For urgent requests and emergency cases. Support available 24/7/365.
No more than 2 continuous hours (can not be paused/deferred)
Your request will be activated within 15-30 minutes.
Timing starts from the moment when administrator connects to the server.
7 days valid warranty support after your issue is fixed.
Price per incident. Limited to 1 incident!
Urgent requests and emergency cases during 9.00 - 19.00 (UTC+7) hours
1 hour of priority server administration (during Poralix's business hours only).
Timing starts from the moment when administrator connects to the server.
7 days valid warranty support after your issue is fixed.
Unlimited incidents. Unlimited servers (virtual or dedicated)
$59.00 USD / hour.
For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).
Support upon request. No limits on number of servers. No limits on number of tickets.
Validity Period - 180 days
Flexible timing, we do not round time usage.
Statements on hour usage are available in Client Area.
Pay bulk hours with a discount.
$45 USD / hour
For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).
Support upon request. No limits on number of servers. No limits on number of tickets.
Validity Period - 180 days.
Flexible timing, we do not round time usage.
Statements on hour usage are available in Client Area.
Pay bulk hours with a discount.
Save $5 USD NOW.
For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).
Support upon request. No limits on number of servers. No limits on number of tickets.
Validity Period - 180 days.
Flexible timing, we do not round time usage.
Statements on hour usage are available in Client Area.
Save $10 USD NOW.
For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).
Support upon request. No limits on number of servers. No limits on number of tickets.
Validity Period - 180 days.
Flexible timing, we do not round time usage.
Statements on hour usage are available in Client Area.
Save $15 USD now.
For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).
Support upon request. No limits on number of servers. No limits on number of tickets.
Validity Period - 180 days.
Flexible timing, we do not round time usage.
Statements on hour usage are available in Client Area.
Save $20 USD now.
For regular requests, processed during business hours only (+7 GMT/UTC). Usually activated within 24-48 hours (holidays excluded).
Support upon request. No limits on number of servers. No limits on number of tickets.
Validity Period - 180 days.
Flexible timing, we do not round time usage.
Statements on hour usage are available in Client Area.
Save $45 USD now.
